My Business Voice offers an industry focused solutions giving you the features you need from a business grade telephone solution
All Small businesses get some amazing benefits from switching to VoIP. Our business telephone systems give you the peace of mind that your phones are being used for work calls using our account management solution.
We are able connect head office with every individual staff member.
Each store gets a cordless phone which give them free to use intercom back to head office.
Further savings are achieved: instead of getting together for a management conference stores are able to have a weekly teleconference keeping the entire organisation on same page.
Our business telephone solution and services have recently been adopted by Discount Vitamin Store.
They recently moved head office and Telstra indicated once they move out of the area they are unable to take their main number with them. We helped by porting the main number from Telstra once on a VoIP network you are free to move anywhere in Australia.
The Discount Vitamin Store also implemented a Hosted PBX service and connected all 9 Stores into the Hosted PBX system now all stores have free connectivity with each other and head office.
The customer also required one inbound number for all stores so we setup a dial by name filter which routes inbound calls based on stores suburb. For example an inbound call will get answered by the system with a greeting then asks the caller to enter the first 3 letter on their keypad where the store is located then the call is routed based on the location.
The end result made communication for staff members and customers easier and more efficient plus dramatically reduced monthly costs.