VoIP may just be the killer app! In a figure that will make everyone, except digital natives, feel old, VoIP technology is now over 20 years old. It took the advent of Skype, over ten years ago, for the concept to start seeping into the consumer world. Now in the age of hyper connectivity VoIP […]

Hosted PBX by any other Name? As if all the acronyms and jargon present in the technology language aren’t bad enough, the industry can’t even decide on a standard name for some services. Hosted PBX is one of those services. It is interesting the results you get when you do a Google™ search for hosted […]

VoIP and your business security! Security is top of everybody’s technology list whether it is your business security or personal security. There are just too many horror stories out there about security being compromised. There are however measures which can be taken to provide peace of mind. Even big business is switching to internet based services and […]

Telephone system for small business! Your business is growing, you are adding staff and you need larger premises. Decision made, you are moving. It is a great time to consider Hosted PBX. Why is it a good time to switch from the traditional approach? Firstly you don’t have to consider infrastructure to install an in-house PBX […]

Improving the customer experience with VoIP & Hosted PBX! If your business receives many phone calls from customers you can utilise those calls in a number of useful ways, not only to improve your staff service, and as a safety net for anything in dispute but ultimately improve your customer’s experience. With traditional in-house telephone […]

Are you ready for Hosted PBX? As the NBN roll out continues, more businesses are considering moving their telephone and communication requirements to the Cloud but are they ready for the move? What do you need to do to be ready to implement a hosted PBX? It is worth doing the homework before researching providers, you […]

Demystifying IP Telephony! We are all so aware of the internet, its benefits, its drawbacks – addictive – and how it can affect our day-to-day business. But do we understand how to use it effectively? Maybe the language is just not user friendly. To start with you may have heard of unified communications, it is a […]

Tax breaks for VoIP! It is rare that the government produces enticements to review your technology solutions, but the recent federal government Budget has made the time nigh for investing in technology that can enhance your business.Under the recent Budget proposals, small businesses with annual revenues of less than $2 million will be able to […]

NBN coming soon to a location near you, are you ready for the NBN rollout? Do you know what your options are? Did you know not all carriers offer the same options? When NBN arrives on your doorstep, the switchover is not automatic. If you want to go with NBN you need to order it […]

NBN coming soon to a location near you, are you ready for the NBN rollout? Do you know what your options are? Did you know not all carriers offer the same options? Read More: “NBN AND YOUR OPTIONS” When NBN arrives on your doorstep, the switchover is not automatic. If you want to go with […]