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Business VoIP & Hosted PBX News

Starting up a business with VoiP

Starting up a business with VoIP! Starting up a business requires many boxes to be ticked and after business names, business registration, legal issues, bank accounts, technology decisions will be high on the list. Technology is not all about computing and websites, it does include your telephone options and these days there is a lot […]


Trends to watch for VoIP

Trends to watch for VoIP! When a big wheel(er) like the Chairman of the Federal Communications Commission in the USA announces “The Fourth Network” revolution embracing the transition from copper to IP, you know the transition is well on its way and it won’t slow down. Tom Wheeler made this statement in November 2014 and […]


Hosted PBX for small business

Hosted PBX for small business! Make your small business look like big business The Public Switched Telephone Network (PSTN) has been the option for telephony for a long time, now is a good time to consider a change. Internet speeds have improved, particularly in areas where the NBN is in place making a hosted PBX […]


Outgrown your phone system? Has your business outgrown the capabilities of its old phone system? Leigh Schmid, director at My Business Voice, has some compelling advice for small businesses that are still using old telephone systems and haven’t yet upgraded to modern VoIP telephony (Voice over Internet Protocol). “I meet countless owners of small businesses […]


Demystifying More of the Jargon Now some of the alien language associated with Hosted PBX and VOIP has been translated it is worth knowing the “bells and whistles” of this service option. Just remember Hosted PBX is a “cloud” service and managed on your behalf so you don’t have to know anything except how to […]


Interview with Mr. Leigh Schmid, director at My Business Voice (October 2014) My Business Voice (MBV) has put together a step-by-step guide to help businesses with the transition to the new NBN network, from start to finish. That is, picking the right plan and placing the initial order, porting the main business telephone numbers across […]


If you are attuned to current thinking around customer service you’ll know it’s old hat. It’s morphed into customer experience. And an optimal customer experience is something every business is striving to deliver. Trouble is, unlike the old days where the business basically dictated how it communicated to its customers, the boot is now on […]


Where, when and why of NBN in Penrith

The National Broadband Network (NBN) is coming to Penrith. Indeed it has already come to some parts and will come to substantially more of the town, but just when those homes and businesses will get it is a bit of mystery. There’s a map on the NBN Co web site, dated 10 April 2014 that […]


Hosted PBX terms explained

Demystifying the Jargon You have read about hosting your current PBX and VOIP, you understand it has benefits, then you start your research and you find it is an alien language which even puts you off asking questions about the possibilities, let alone comparing competitive products. To enable informed conversation the following are some basic […]


What are the many benefits of hosted PBX?

There are many benefits for you to choose hosted PBX over your own in-house PBX (Private Branch eXchange) or the traditional telephone service. With a conventional PBX all the expensive switching and other equipment is located in-house in one or more of your office locations. With hosted PBX, the equipment is all located at the […]


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