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My Business Voice Hosted PBX solution for small to medium business provides IP phone handsets and a cloud-based system with features that you select for the needs of your business.
Our goal is to give you exactly what you need to optimize your business telecommunications.
We want to understand your business enabling us to offer you the right solution for you and your business.
When choosing a hosted PBX system you immediately improve the communications between yourself and your staff.
A hosted PBX system is not just a system which saves money on line rental and phone calls.
Saving you up to 50% on your communications; it’s a platform to save time, increase your flexibility and be far more productive in your workplace.
Selecting a Hosted PBX system for your office does not mean you miss out on all the great office equipment, you can still have wireless headsets, cordless phones, reception consoles, PC integration and more….
In today’s challenging business environment we all need an edge. One outstanding business tool to give you that edge is a Hosted PBX. This technology gives you the freedom to communicate with your customers, colleagues and business associates from anywhere in the world, simply and effectively with the right applications and hardware at your fingertips.
Don’t be anchored to your office with an old legacy telephone system, let My Business Voice design a solution tailored to your unique business requirements.
Our products and implementation strategies will always allow professional organizations to grow with technology and the technology to grow with them. Gone are the days when you were restricted by hardware capabilities as today’s software PBX systems will match your changing needs.
From one phone in one office to 10,000 extensions across the globe, we can help you get the best out of your telecommunications systems.
All businesses strive to be as professional and committed to excellence in their field of expertise. My Business Voice is no different. We excel in the telecommunications industry delivering the very best quality, clarity and reliable business telephone systems in Australia.
It all starts with the infrastructure, symmetrical high speed internet services, approved installation of data cabling and the right routers connected to UPS systems which all make a reliable Hosted PBX network.
The other key elements are the audio codecs – codecs are the streams of audio data delivered across the telecommunications network – we use the same high quality audio codecs as Telstra’s network G711a so you can be reassured your business phones will not lose any sound quality and have the highest standard of reliability.
Even though we offer a range of complex features to different industries across Australia, the end goal is to deliver a simple customizable system so you, the customer, can complete day to day tasks without the need for complicated codes and functions. From transferring a call, which is an easy two step function to the system automatically switching between day/night modes.
This automation takes the hassle out of staff being assigned to tasks as the system automatically completes tasks based on your timed requests.
The freedom we offer you in terms of choice is refreshing as you are not locked into one manufacturer’s products, you can choose a host of brands for VoIP SIP phones like Cisco, Linksys, Yealink and Grandstream. This allows a business to customize the look and feel of their office environment. Each brand has many standard features and each phone also has their own unique set of features.
The choice is yours, pick the one which suits your requirements.
My Business Voice takes care of the setup, ongoing maintenance and additions to the PBX including adding extra phones for new staff. The process is easy and a phone can be shipped directly to your office completely pre-configured and ready to simply plug in and make a call.
The system will perform automatic backups of all your important company information including system setup and voicemails. These days we need action quickly and the Hosted PBX platform allows additions and changes to be done via remote management.
Once your issue has been brought to our attention we can dial in via the internet and complete the work you requested, eliminating the need for a technician to attend your office and save you time and money.
Does your business trade nationally or do you have multiple offices/branches? Then having only one main number across Australia is a must. With our advanced inbound call routing options we can streamline calls to your company from simply IVR/Auto Attendant to complex routing based on post codes entered by caller – we can do it all.
Here at My Business Voice we can hosted your PBX on our HP servers in our secure data centre located in Sydney – Melbourne and Brisbane with all the feature you have come to expect for a business telephone system.
We know you relay of your office phones that why we have developed a hosted pbx exclusively for business customers with the reliability you expect, we use the up most quality equipment in the market with brands like Yealink, Grandstream and Mikrotik Routers
Every new installation we have a free 12 month maintenance agreement setup
so whenever you have a problem or you just need advice we are a phone call away.
Service is everything to My Business Voice when one of our customers needs help there is
no waiting in long queues or waiting on hold,
we listen to your problem and act straight away because your phones are your business
The clever range of our hosted PBX
call processing features is designed to
ensure that every call creates an
outstanding caller experience with
easy to use steps.
Key features include Auto Attendant (IVR); With Custom Messages at the start of the call and on hold; Any Extension Call Pick Up; Call Transfer and Call Forward; and other call handling features that can be tailored to your business requirements.
Inbound call routing features that will link your business regardless of where your staff are located, make it more efficient and ensure that every call is routed in a professional way. Key features include Call Queues and Ring Groups, to make sure that every call is directed to the right place; Multi Site to create a single dial plan across multiple sites; Voicemail to Email for both general company and individual staff members; and Automatically Divert for after-hours calls being directed to a phone of your choice.
Management call features will allow
your staff to be more flexible and be
in control of every call flow.
Features include Conferencing; find me feature where your office phone number goes where you go; Do Not Disturb feature; Remote Office where your office extension can be relocated to any location with a broadband connection.
Any of course these come with many other standard features such as quick dial, Global directory, caller ID……..